Recent Transactions
My Accounts
Manage your banking accounts
Transactions
Full transaction history
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Income
Expense
All Categories
Send Money
Transfer funds instantly
Recipient Details
Quick Transfer
My Cards
Manage your payment cards
Beneficiaries
Saved recipients
Messages & Support
Chat with our support team
Live Support
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Ember Support · Today
Hello! 👋 Welcome to Ember Bank support. How can I help you today?
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You can ask me about your accounts, transactions, card issues, transfers, or anything else. I'm here to help!
Transfer help
Card issue
Dispute txn
Reset PIN
Frequently Asked Questions
How do I make an international transfer?
Go to Send Money, select a beneficiary with an international bank, enter the amount and confirm. Limits apply.
How long do transfers take?
Domestic transfers are instant. International transfers take 1–3 business days depending on the destination.
How do I freeze my card?
Navigate to Cards, find your card and click "Freeze Card". You can unfreeze it at any time from the same screen.
How do I dispute a transaction?
Message our support team with the transaction date, amount, and reason. We resolve disputes within 5 business days.
FX & Rates
Global currencies & exchange rates
Currency Converter
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Live Rates (Base: USD)
Live
Profile Settings
Manage your personal information
Verified Account
Preferences
Email Notifications
Receive account activity by email
SMS Alerts
Transaction alerts via SMS
Marketing Communications
Offers and product updates
Currency Display
Primary currency for dashboard
Security Settings
Protect your account
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Good Security Score
Enable 2FA to reach 100 and unlock higher transfer limits.
Change Password
Strength—
Access & Authentication
Control how you access your account
Two-Factor Authentication
Extra layer of login security
Biometric Login
Fingerprint or Face ID
Login Notifications
Alert me on new device logins
Session Timeout
Auto-logout after inactivity
Transaction Limits
Daily transfer limits on your accounts
Daily Transfer Limit
Per-day outgoing transfers
$50,000
International Transfers
Cross-border transfers enabled
Active Sessions
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